Can't believe I haven't written my review yet. I was having an emergency situation at home where I was literally killing 5-7 spiders per DAY! These were not small spiders, but those huge, hairy, scary looking ones. The situation was out of control at my house. I literally called Eco Advantage at 10pm desperate and expecting to leave a message. Surprisingly, Dimitri answered the phone. I was pretty shocked that someone was available at this time. He was really great over the phone and understood my situation. I had recently moved from LA and we just don't have the same insect situation over there, so obviously I was freaking out. It turned out to be spider season and having my backyard by a canyon with Oak trees created a great breeding ground for these spiders. Dimitri was even so awesome that he suggested me to send pictures of the spiders, so that he could let me know if they were poisonous or not. So there was me at 10pm blowing up his phone with all these spider pictures I had taken over the week. He was able to come in the next day and control the situation. He even offered me a guarantee. I saw a huge change after the treatment and was no longer killing 5 spiders a day. I never met him and only left a check for him at the place. I can tell based off our long conversation and his work ethic that he is excellent in this field and I will be calling him when spider season comes by again (please God don't let it come by).